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Forum Discussion
netmaster2020
Oct 02, 2017Follower
Orbi randomly dropping internet connection despite V2.0.0.74 update
Hi all, I recently purchased an RBK50 Orbi + satellite router but it is dropping internet connection randomly despite updating firmware to the latest V2.0.0.74. This is more often the case upon...
Charleem
Jan 07, 2018Guide
I can only mirror the same thing. Netgear even had me install a not-yet-released to the public firmware on it to fix the issue, and it didn't. So don't expect even the next firmware release to fix these problems.
Axel-Foley
Jan 07, 2018Tutor
Thanks, wish it would be worthwhile to hold-my-breath for the fix. Reverting to my aged Apple base station confirms problem is due to the Orbi.
Not sure if of interest but the devices in our house are: variety of Apple devices (iPhones (3), iPads (3), iMacs (2), Apple TV (3), and Roku (2), Samsung smart TV (1). It's odd how the problem seems to start suddenly after some period of working normally.
Not sure if of interest but the devices in our house are: variety of Apple devices (iPhones (3), iPads (3), iMacs (2), Apple TV (3), and Roku (2), Samsung smart TV (1). It's odd how the problem seems to start suddenly after some period of working normally.
- vreynoldsJan 07, 2018LuminaryAxel-Foley - interesting... No Android devices. I think you are the first Apple-only family with Orbi problems I've seen here in the community. Samsung is running Tizan or some other OS, not Android right?
- Axel-FoleyJan 07, 2018TutorYeah, I thought that too at first but then I don't know what OSes the TV or the Roku devices run, so maybe there is a connection with Orbi problems and certain protocols. But most perplexing (to me anyway) is why it would work for nearly 2 weeks before the problem becomes evident (and insufferable).
- pfworksJan 07, 2018Guide
I have a mix of devices - android (gogle) phone, iphones, ipads, iMac, a few Windows boxes, a few Linux boxes, a samsung printer, several amazon devices and a roku. But that shouldn't matter. I had an eero before. I wouldn't get drop outs, but I'd get other issues, especially in the rain, where the eero has to send lots of data in semi-real time back and forth to maintain the mesh network.
- ryecoJan 08, 2018Aspirant
Hey everybody,
I think I might have stumbled upon a fix. I disabled Daisy-Chain technology and my internet has been active for 5 days now with no downtime. WIll reply if internet goes down again but this appears to have fixed it.
- TChesterJan 08, 2018Initiate
If you read some of the earlier comments many have disabled Daisy Chaining, as recommended by Netgear, and their problem persists. I hope it works for you:manhappy:
- vreynoldsJan 08, 2018LuminaryThanks ryeco I believe this is one of the settings the Netgear support staff is recommending be turned off. I'll have to check and see if I've done it on mine.
- vreynoldsJan 08, 2018LuminaryOkay, mine is on, and I have been going more than 6 days without a reboot. This is the longest in over a month it's been stable. I wish I knew what I changed in my house. If anything, I've added more devices, including a Nvidia Shield which I believe is Android 8.0 something.