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Forum Discussion
netmaster2020
Oct 02, 2017Follower
Orbi randomly dropping internet connection despite V2.0.0.74 update
Hi all, I recently purchased an RBK50 Orbi + satellite router but it is dropping internet connection randomly despite updating firmware to the latest V2.0.0.74. This is more often the case upon...
dismoreb
Jan 17, 2018Aspirant
Hopefully adding info to the ongoing troubleshooting...
I have an ORBI RBR50 and satellite. I was happy to see the issue is apparently caused by the Google cast feature, but was dismayed because I don't have any android or google cast devices in my house - at least that was what I thought. We have all Apple products, which has their own cast-like version called Air Play. I thought that perhaps that may be included in the issue (and it may be) - but then realized my Vizio TV has something called Smartcast. I checked the web and see that Smartcast uses Google Cast technology.
So... if you are confused that you are experiencing this issue like I was, and don't have any android or google devices - you may still be impacted if you have Vizio TVs in the house.
I have just installed the new firmware version, which they have made available to install through the web admin client. It was a painless, automatic, upgrade. I am now waiting to see if that resolves the issue.
- dismorebJan 17, 2018Aspirant
Well.... after about an hour after the latest firmware update (2.1.2.18), my wifi just dropped. I would note, my satellite firmware is still set to v2.1.1.16, but when I looked for an upgrade for the satellite none appeared available to me.
So - looks like Netgear needs to keep after a fix.
- pfworksJan 17, 2018Guide
I would try updating satellite manually. All my problems appear to be with my satellite, so for me, that's the important one.