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Forum Discussion
Orbi randomly dropping internet connection despite V2.0.0.74 update
Hi all, I recently purchased an RBK50 Orbi + satellite router but it is dropping internet connection randomly despite updating firmware to the latest V2.0.0.74. This is more often the case upon...
How long for a Chromecast/Android fix Netgear? TP-link, Linksys, and others have already gotten it fixed
Any update here? I am on firmware 2.1.2.18 and have rebooted/dropped multiple times today. Getting very annoying and debating on returning this system. But considering this does not seem to be all on Netgear I was hoping something else was being done.
- I have the Google Play services beta update, and I've been going for roughly over a day and a half without a reboot. I have it installed on all 3 phones, and we do have a Google home, and a Chromecast device. So far no reboots. We've been using our phones as normal, letting them sleep and wake up. Hopefully this is it. Since I'm on beta, the full roll out for the Google Play services should be coming out any day.
I am having the same issue as well on the latest 2.1.2.18 firmware. I have had my cable connection replaced and they have tested everything including the modem and been out to verify its all working but still every 20 or so minutes the router loses connection and goes into detecting internet mode and then eventually reconnects with all the same settings.This issue started with the 2.0.0.74 update but, at least in my case, it seems actually worse under 2.1.2.18 as its doing this behavior more frequently. Almost at the point of returning my Orbi and trying another solution :(
Issue is possibly not related to Google hardware at all. I have run tests in a Google-free environment and the problem has persisted even with the latest firmware. Since I've migrated to other hardware the only things on the Orbi are several iPhones and a Macbook Pro. The rest of the hardware is on a Google router now. Still failing under those circumstances so I would assume that its related to something that was introduced in 2.0.0.74 (the Disney Circle stuff was the only change that I noticed) and not specifically Google gear unless somehow the Orbi is letting Google devices connect to it somehow. This AppleNet is entirely isolated from the rest of the world all the way to the Internet gateway itself.
POSSIBLE WORKAROUND SOLUTION
As an update, I switched gateway mode off on my cable modem and put the Orbi RBR50 into AP Mode so it is doing wifi only and since then not one outage, by now given how it was behaving it would have dropped the connection a dozen times. It seems to be something with the firmware and using router functionality. For now, I am going to operate this way, not as convenient as having all the networking in Orbi but much better than constant internet loss.
I have my Orbi in Ap mode and am getting loss of internet connection ALL the time. Started happening Monday of last week, then updated all units (router + 3 satellites) to FW X.18 (latest) and if anything it's got worse.
Will contact Netgear with a support case, but if I can't resolve will have to send everything back. Nothing on our network changed, Orbi just started losing internet.
