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Forum Discussion

PebbleChamp's avatar
PebbleChamp
Tutor
Mar 20, 2021

Orbi randomly stops traffic to devices

Orbi has worked great since I bought it a couple of years ago, but since about two weeks ago I’ve had problems. Randomly traffic all of a sudden stops going to devices, but any devices currently activ...
AYANUSER's avatar
AYANUSER
Tutor
Mar 21, 2021

V2.7.2.104

My RBR50 is having same issue since 2-3 weeks ago. Is this related to newest firmware?

PebbleChamp's avatar
PebbleChamp
Tutor
Mar 23, 2021
I don’t think it’s related to the newest firmware b/c it started happening to me the same timeframe (2-3 weeks ago) and I was on FW v2.5.x.x.

I was hoping that updating to the latest FW would fix the issue, but it didn’t.
    • D18GE's avatar
      D18GE
      Star
      Mar 23, 2021

      FURRYe38

       

      Thanks for including the link to the NTP discussion.  I did have Traffic Meter enabled and disabled as suggested.  Will report back if this solves the problem.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 23, 2021

        Kewl. Let us know. You should be good now. NG is aware of it. :smileywink:

  • D18GE's avatar
    D18GE
    Star
    Mar 23, 2021

    PebbleChamp

     

    You may be correct.  In my case I had just updated the firmware to V2.7.2.104 a few days previous to DST which caused me to think firmware as everything had been stable before.  Interestingly, I never had as issue with DST change previously so jury is still out in my mind whether this is firmware or DST.  I did disable Traffic Meter as per Bianca's suggestion in the Daylight Savings Time, NTP, DNS Issues thread that FURRYe38 linked.  Fingers crossed.

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 23, 2021

      Be sure to do a backup configuration on the RBR for safe keeping. Saves time if a reset is needed. 

       

      • PebbleChamp's avatar
        PebbleChamp
        Tutor
        Mar 23, 2021
        Hadn’t even thought of that. Thanks for the reminder; I’ll download a config for it now!
    • D18GE's avatar
      D18GE
      Star
      Mar 24, 2021

      Update:

      Orbi router has not needed a reboot in over 24 hours after disabling Traffic Meter.  The only other change I made was to change the NTP server to one of the NIST servers.  So far it would appear that Traffic Meter is the culprit if you also have DST enabled.  Will update again in 24 hours or so.