Orbi RB 50 Iphone disconnects

Aspirant

May 21, 2019

Thanks for your quick support.

- Have you forgot the wifi profile on the iphones then reboot them, then re-connect to the SSID and PW?

I actually did a complete network reset on my Iphone today before seeing this reply and it seems working a little bit better. I have not been disconnected yet. WIll check again tomorrow.

- What is the Mfr and model# of the ISP modem the NG router is connected too?

I will check this when I am back in the house tomorrow.

- What is the size of your home? Sq Ft?

2500 SQFT two floors, but for now I am only testing it in my living room, then I will extend the test to the kitechen and so on...

-What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

Don't use the Satellite right now hence I want to narrow down the issue first and get the router up and running first.

-Any Wifi Neighbors near by? If so, how many?

Not to many, 5-6 wiifis in range of the house

-What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

Will check tomorrow.

- What WPA security modes are you using?

Need to check this tomorrow

- Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Need to check this tomorrow

- Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Some of these I know I have checked but I need to check them all tomorrow.

Prutten
Aspirant
May 23, 2019
FURRYe38, Hi!

Thanks for your quick support, again.

A general question, will the configurations mentioned below have any limitation of the usage of my Orbi e.g.

-Amount devices connected?

-Kind of devices connected?

-My house will be having many devices connected, hence I am aiming to have a very connected home.

- Have you forgot the wifi profile on the iphones then reboot them, then re-connect to the SSID and PW?

Update: Checked yesterday again and it still works well

- What is the Mfr and model# of the ISP modem the NG router is connected too?

Update: Its an Icotera 6400

- What is the size of your home? Sq Ft?

2500 SQFT two floors, but for now I am only testing it in my living room, then I will extend the test to the kitechen and so on...

-What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

Update: Willl connect the sat today. Let hope for the best.

-Any Wifi Neighbors near by? If so, how many?

Not to many, 5-6 wiifis in range of the house

-What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Update

Update: WIll check today

- What WPA security modes are you using?

Update: Will check today

- Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Update: Will do today

- Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Update: Will do today
- FURRYe38
  Guru
  May 23, 2019
  No.
  
  No.
  - Prutten
    Aspirant
    Jul 03, 2019
    FURRYe38, Hi!
    
    Continuing the thread started ages ago :smileyvery-happy:
    
    -What channels are you using? Auto?
    Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    2.4Ghz Set to 1
    5Ghz Set to 36
    
    - What WPA security modes are you using?
    WPA2-PSK [AES]
    
    - Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
    Done
    
    - Try disabling the following and see:
    Daisy Chain, Done
    Fast Roaming, Done
    IPv6 Done
    Set 20/40Mhz Coexistence to 40Mhz only.
    Cant set this setting...its only a checkbox
    
    Save settings and reboot the router and satellite(s).
    Still facing glitches

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