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Forum Discussion

Jward0514's avatar
Jward0514
Follower
Dec 31, 2018

Orbi RB50 offline

I have Comcast router hardwired to the base station but Orbi goes offline 50 times a day. Please help.
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jan 03, 2019

Hi Jward0514

 

Please describe your network setup. Kindly include the model number of the Comcast router and modem. 

 

Regards, 
Blanca 
Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jan 07, 2019

Hi Jward0514

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team