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Forum Discussion
frk_mobile
Feb 16, 2019Aspirant
Orbi RB50 performance
I purchased an ORBI RBK53 Router (RBR50) that comes with 2 satellites (RBR50).
I have 3 floors in my house, with router placed in basement near ISP router and each satellite is on a different floor...
frk_mobile
Feb 16, 2019Aspirant
Thank you for your quick response.
Below my comments/answers :
What FW is currently loaded? NOT SURE WHAT YOU MEAN BY FW?
What is the Mfr and model# of the ISP modem the NG router is connected too? Cant remember but should not matter much as interenet speeds tested on Orbi Router are acheiving the desired speeds and stable at approx 300Mbps downlaod and 150Mbps upload.
Is the Orbi system operating in Router or AP mode? Router Mode as I was forced to use ISP router for the connection of Fiber Cable
What is the size of your home? Sq Ft? 800 sqm split on 3 floors (approx 2600 sqft) I think!!
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. One per floor straight distance does not exceed 30feet between each two devices. Keeping in mind that router is in basement then 1st satellite is on 1st floor and second satellite is on second floor. In any case they are connected through an ethernet backhaul since I assume building material is a barrier to connection.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Tried different options but currently set on Channel 6 for 2.5Ghz and channel 40 on 5Ghz
Any Wifi Neighbors near by? If so, how many? Cant tell but I had to connect through ethernet additional apple wifi in dead zones as additional devices. But it was same problem before connecting them.
What WPA security modes are you using? WPA2-PSK [AES]
Try enableding Beamforming Enabled and MIMO. disabled will try enabling
Try disabling the following and see:
Daisy Chain Enabled will try disabling again, Fast Roaming Currently disabled, IPv6 disabled and Set 20/40Mhz Coexistence to 40Mhz only It is set to 20/40 will try to disable. Save settings and reboot the router and satellite(s).
Wired backhaul is preferred if you have the satellites connected that way. Daisy Chain should be disabled if wire connected
My Setup (Cable 200Mb/10Mb)CM1100>R7900 Series> > EX7700 (Wireless Extender)
Additional NG HW: Orbi CBK40(Gateway Mode), R7800, EX7500/EX7700, XR450 and WNHDE111
FURRYe38
Feb 16, 2019Guru - Experienced User
frk_mobile wrote:
Thank you for your quick response.
Below my comments/answers :
What FW is currently loaded? NOT SURE WHAT YOU MEAN BY FW?
FW = Firmware
What is the Mfr and model# of the ISP modem the NG router is connected too? Cant remember but should not matter much as interenet speeds tested on Orbi Router are acheiving the desired speeds and stable at approx 300Mbps downlaod and 150Mbps upload. Reason for asking it to check for a router and wifi at the modem as well. Some do have this combo unit, some don't. Helps in our troubleshooting information.
Is the Orbi system operating in Router or AP mode? Router Mode as I was forced to use ISP router for the connection of Fiber Cable. What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft? 800 sqm split on 3 floors (approx 2600 sqft) I think!!
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. One per floor straight distance does not exceed 30feet between each two devices. Keeping in mind that router is in basement then 1st satellite is on 1st floor and second satellite is on second floor. In any case they are connected through an ethernet backhaul since I assume building material is a barrier to connection.What is the building material made up of? Wood and dry wall or concrete?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Tried different options but currently set on Channel 6 for 2.5Ghz and channel 40 on 5Ghz
Any Wifi Neighbors near by? If so, how many? Cant tell but I had to connect through ethernet additional apple wifi in dead zones as additional devices. But it was same problem before connecting them. Is this Apple WiFi still going or turned off?
What WPA security modes are you using? WPA2-PSK [AES]
Try enableding Beamforming Enabled and MIMO. disabled will try enabling
Try disabling the following and see:
Daisy Chain Enabled will try disabling again, Fast Roaming Currently disabled, IPv6 disabled and Set 20/40Mhz Coexistence to 40Mhz only It is set to 20/40 will try to disable. Save settings and reboot the router and satellite(s).