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Forum Discussion
pongikong
Oct 12, 2017Tutor
Orbi RB50 very slow speed
Hi Guys, I recently bought the rb50 orbi system for my home. i am subscribed to 1gbps fibre internet. however, on wifi I only get 80-100 usually. 20-30gbps occasionally and rarely get a maximum of...
- Oct 14, 2017
You wrote that your router was in the corner of the house wth brick walls. You could move it closer to the center. In the corner you are wasting half of the circle of coverage. Similar issue with the satellite.
You might get even better results if you could move the satellite into the center of the house, and put two sats on the other floor, one towards each end. You don't want more than you need though.
I cover a 3,000 SF 3-level home with 1 router and 1 sat, and I can get a usable signal out in the yard up to 500 feet away. But, those results may not be typical because I have a lot of windows and no other WiFi sources nearby.
DarrenM
Oct 13, 2017Sr. NETGEAR Moderator
Hello pongikong
Have you made sure you are using the latest firmware and tried to change the wireless channels? Also in the advances wireless settings try to enable beamforming and Mumimo.
DarrenM
pongikong
Oct 14, 2017Tutor
Hello Darren,
Thank you so much for your reply.
I am really lost and disappointed with Orbi.
The helpline could not help me other than telling me to change channels.
After that the local distributor just changed a set for me and asked me to try again without a solution. They told me not to update the firmware!
In anycase, my house is a two storey brick house.
the router is in the ground floor corner. and i synced the satellite up in the hall. after that I brought the satellite upstairs and left it in the middle of the second floor. The fastest speed I got when about 5meters away from the router was about 400. and anywhere else, usually about 100-200. It is so frustrating and I dont think the Orbi is living up to its hype.
Thank you so much for your reply.
I am really lost and disappointed with Orbi.
The helpline could not help me other than telling me to change channels.
After that the local distributor just changed a set for me and asked me to try again without a solution. They told me not to update the firmware!
In anycase, my house is a two storey brick house.
the router is in the ground floor corner. and i synced the satellite up in the hall. after that I brought the satellite upstairs and left it in the middle of the second floor. The fastest speed I got when about 5meters away from the router was about 400. and anywhere else, usually about 100-200. It is so frustrating and I dont think the Orbi is living up to its hype.
- st_shawOct 14, 2017Master
pongikong wrote:
Hello Darren,
Thank you so much for your reply.
I am really lost and disappointed with Orbi.
The helpline could not help me other than telling me to change channels.
After that the local distributor just changed a set for me and asked me to try again without a solution. They told me not to update the firmware!
In anycase, my house is a two storey brick house.
the router is in the ground floor corner. and i synced the satellite up in the hall. after that I brought the satellite upstairs and left it in the middle of the second floor. The fastest speed I got when about 5meters away from the router was about 400. and anywhere else, usually about 100-200. It is so frustrating and I dont think the Orbi is living up to its hype.A speed of 400 is very close to the maximum Orbi can do. A speed of 100-200 away from the router is very good, and certainly fast enough to do virtually anything one needs to do with a wireless device.
You should not be disappointed or frustrated with those results.
- pongikongOct 14, 2017TutorThank you for your reply!
I was honestly not aware that 400 from router and 100/200 is about the max speed!
If that is the case, then I guess its not an issue anymore. I do agree that 100/200 is more than sufficient for my needs. Perhaps was just misled by the 800 "claimed" results. Thanks a million- st_shawOct 14, 2017Master
pongikong wrote:
Thank you for your reply!
I was honestly not aware that 400 from router and 100/200 is about the max speed!
If that is the case, then I guess its not an issue anymore. I do agree that 100/200 is more than sufficient for my needs. Perhaps was just misled by the 800 "claimed" results. Thanks a millionNo problem. I'll say basically the same thing I said in an earler post today.
Orbi syncs at a maximum of 867 Mbps on 5Ghz and 400 Mbps on 2.4GHz. Actual throughput will be 50-60% of sync speed due to wireless overhead. That’s best case, under ideal conditions with a very capable client, and no walls between.
So, 400 is about right if you are in the same room as an Orbi unit.
If you are in the next room or on the next floor, your devices will probably switch to 2.4G and you should see 200 Mbps or less.
I measure 385-520 Mbps, with a 470 Mbs average, with my iPhone 7+ in the same room as the Orbi router. Connected to the satellite on 5G, I measured about 100 Mbps less, or 380 Mbps average.
- pongikongOct 14, 2017Tutorthanks buddy. you solved my problem.
May I ask you if adding a second satellite would increase my range? (and would it cut down my speed?)
on my second level, one corner gets 80-100. and the other corner gets 30-40.
and my house is not huge. I estimate about 1500sqft on each level