NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Anonymous
Jan 29, 2022Orbi RB50R firmware file incorrect
I am trying to upload my orbi firmware manually since it does not let me update automatically on my orbi settings. Whenever I upload the RBR50 file image, it says "This firmware file is incorrect! P...
CrimpOn
Jan 29, 2022Guru - Experienced User
After downloading the *.zip file for the router from the Orbi downloads page, did you 'extract' the *.img file from the *.zip file?
Netgear uses different file types for different products. For the RBR50 router, the correct fiile will have a file extension of "img".
Anonymous
Jan 29, 2022
www.imgur.com/UA33ATt.png
Yeah this is the file I used.
Also, the satellite was already updated to this version.
- CrimpOnJan 29, 2022Guru - Experienced User
This appears to be correct. All I can suggest is downloading and unzipping another copy.
- plemansJan 30, 2022Guru - Experienced User
You need to install the 2.2.1.212 version first. It expands the firmware provision. The newer versions needed larger provisions.