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Forum Discussion
Orbi RB53 - satellite disconnections
Hi everyone, trying to troubleshoot an issue with my RB53 Orbi system. One of the satellites frequently shows as being disconnected and without an IP address in the Admin/Connected Devices page...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
First of all, thanks much for your assitance!
- Current Orbi firmware version is 2.5.1.16 (router and two satellites)
(Browser Management Console suggests upgrading to 2.5.2.4 but I am hesitating to implement since I read about some issues with performance/thoughput and attached dervice reporting with this new version)
- Cable Modem is Netgear CM1100
- Orbi System is operating in Router mode
Thanks much in advance.
Sorry, forgot the Ethernet Switch info (router and both satellites arae connected to this switch for backhaul): Cisco Catalyst 3560G - PoE-24