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Forum Discussion

Aspirant

Mar 20, 2019

Solved

Orbi RBK 50 AC3000

I purchased a used orbi and cant register it, says already registered. I called ng support and they told me to email customer.service@netgear.com with a case number to transfer over my information. Can anyone guide me in the right direction or some advice. Thanks in advance

Blanca_O
Mar 22, 2019
Hi Hsilva92

Please check your inbox.

Regards,
Blanca
Community Team

5 Replies

FURRYe38
Guru - Experienced User
Mar 20, 2019
Hopefully NG support will be in contact with you after you email them.

You can start a support ticket here as well:

https://www.netgear.com/mynetgear/registration/login.aspx

Blanca_O
- Hsilva92
  Aspirant
  Mar 20, 2019
  Hey Blanca I emailed them yesterday and no reply yet..I was hoping someone here sees the post and see able to help le transfer over my registration
  - FURRYe38
    Guru - Experienced User
    Mar 20, 2019
    This will be done with Blanca's help. She will send you a PM. Please be patient.
    
    Hsilva92 wrote:
    Hey Blanca I emailed them yesterday and no reply yet..I was hoping someone here sees the post and see able to help le transfer over my registration