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Forum Discussion
jhjorten
Jun 25, 2019Aspirant
ORBI RBK 50 ATT Arris BWG 210 and Sonos - Cannot play music error 701
I have seen many posts on this and was also told by Sonos that this particular issue could not be resolved until Netgear delivered a firmware update. Reaching out to see if anyone has been able to s...
FURRYe38
Jun 28, 2019Guru - Experienced User
Is the Sonos conneting only to the RBR or to the RBS.
You might try this when you have time, configure the ISP Modem back to router mode. You might run a quick test with Sonos connected to the ISP Modems wifi to see if the sonos works there. If so, Turn OFF wifi on the modem. Configure the RBR for AP mode. Turn OFF the RBS temporarily.
You can have Sonos connect to either 2.4Ghz or 5Ghz by checking the check mark for either radios SSID broadcast. Under Advanced Tab/Advanced Settings/Wireless Settings. Try 2.4Ghz first, then swap to 5Ghz only and see.
I would test with Daisy chain, beamforming and MIMO and Fast Roaming all disabled. If sonos works by chance, then you might start enabling Beamforming first and test again. Graduate enabling MIMO then Fast Roaming. Daisy Chain isn't needed.
- gr8shoJun 30, 2019VirtuosoThe BGW210 always operates in router mode. When he says it’s bridged, it just means the port the Orbi is connected to is configured as IP passthrough, but the box is otherwise always in router mode.
It’s odd the Sonos only connects on 2.4 if it also supports 5.- FURRYe38Jun 30, 2019Guru - Experienced User
True, forgot about that. :smileywink:
- jhjortenJul 01, 2019Aspirant
After a bunch more research I was able to come up with a solution that seems to be working. I hardwired my Sonos Play 3 which allowed me to utilize the Sonosnet feature. I have an Echo Dot that I use to leverage Alexa to play music on this Play 3 so I diabled and then reenabled the Alexa skill which then allowed me to have Alexa voice commands play music on my Play 3. I then tested my additional 3 Sonos Ones which are located in 3 different rooms on different floors then the Play 3 and they all worked. I even went a step further since I had recently bought the Sonos ConnectAmp which I was going to use to power my outdoor speakers. I added the SonosConnect amp thorugh my Sonos Controller app and then was able to play music through my Sonos ConnectAmp on a test set of speakers. I still haven't fully installed everything outside but it seemed to work with my initial tests... To be completely honest I am still not 100% sure how it all works together.. but for now it seems to be okay. Thanks for all the suggestions.