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Forum Discussion

Dbrunett's avatar
Dbrunett
Follower
Jul 03, 2020

Orbi RBK 50 Ethernet cable not connected

I just purchased the orbi system and so far it has been an exercise in frustration. I have tried multiple Ethernet cables with the same error which is basically cable not connected. In discussion wit...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 04, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Any ethernet switches in the mix?

Dbrunett wrote:

I just purchased the orbi system and so far it has been an exercise in frustration. I have tried multiple Ethernet cables with the same error which is basically cable not connected. In discussion with my internet provider we managed to get internet for a minute but the Ethernet message never left. Internet is not working again. I'm seeing certificate issues, help!!