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sketch8's avatar
sketch8
Tutor
May 21, 2019

Orbi RBK 50 Wifi too slow

I have 1gb internet speed. I changed my old rounter with RBK50. I noticed that the speed of wifi is too slow. I am getting around 40mbps download and 15mbps on upload. I tried to speed test on my des...
Troubleshooting
michaelkenward's avatar
michaelkenward
Guru - Experienced User
May 21, 2019
sketch8 wrote:

I have 1gb internet speed. I changed my old rounter with RBK50. I noticed that the speed of wifi is too slow. I am getting around 40mbps download and 15mbps on upload. I tried to speed test on my desktop using wired on orbi and I am getting 320mbps download and 250mbps upload. Hope someone can help me regarding this issue 

I'm a bit lost in this. What speeds do you get where?

 

You will never get wifi speeds of 1 Gbps.

 

What firmware version do you have on the device? A number is more useful than "the latest".

It might also help if you told people what the modem is in front of this router. The model number could be useful.

 

 

sketch8's avatar
sketch8
Tutor
May 21, 2019

I am getting 320mbps on wired computer. When I tried to connect through WiFi I am getting 40mbps download. I have 1gb internet speed

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 21, 2019

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What devices are you using to wireless speed test? 

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    sketch8 wrote:

    I am getting 320mbps on wired computer. When I tried to connect through WiFi I am getting 40mbps download. I have 1gb internet speed

     

    • sketch8's avatar
      sketch8
      Tutor
      May 21, 2019

      1. What Firmware is currently loaded? Router Firmware Version
      V2.3.1.60


      2. What is the Mfr and model# of the ISP modem the NG router is connected too? I am not sure what is this. I am from Japan 

       
      3. Is the Orbi system operating in Router or AP mode? Router Mode

       

      4. What is the size of your home? Sq Ft? The distance of Router and satellite is just 6-7 meters

       

      5. What channels are you using? 2.4ghz - 11  5ghz -44 


      6. Any Wifi Neighbors near by? If so, how many? I have on my isp modem i only detect my own wifi at home asside from Orbi

       
      7. What devices are you using to wireless speed test? I am using Iphone with speedtest app and mac using speedtest.net wbsite

       

      8. Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. 

      Enable Beamforming

      Enable mimo

      enable Fast Roaming

      Enable WMM (Wi-Fi multimedia) settings

       

      9. I tried to disable the daisy chain but i am getting issue with internet connection. it wont connect sometimes it would takes sometimes

       

      10. Fast Roaming - enable or disable same speed too slow

       

      11. IPv6 - disable

       

      12. Set 20/40Mhz Coexistence to 40Mhz only - I dont have this option on only Enable or disable  20/40 MHz Coexistence Currently disable