NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBK 53: 2 satellites and KASA/Alexa smart devices not working
Hi, I have recently installed an Orbi system (RBK53) and am having issues with smart home devices (KASA from TPLink) when using 2 satellites. First set up is router on ground floor, Sat 1 on main le...
What FW version is currently loaded?
What is the distance between the router and satellite3? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try disabling the following and see:
Daisy Chain. Save settings and reboot the router and satellites.
Thanks--I am running 2.1.4.16 firmware. The distance between router and the 2nd satellite is around 30 feet. 2.4Ghz has been set to Auto (will try 1,6, or 11). Daisy Chain is off.
Could the issue be that I don't really need a 2nd satellite and having it is causing interference or bouncing between the router, sat1 and sat2 (excuse the non-tech description) also does fast roaming make any difference (it is off)?
I will try your suggestions later this afternoon. Thanks....