NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBK-53 Satellite not connecting to devices
1 of 2 Orbi satellites does not connect with devices. Here is the status:
- Subject satellite has been reset and indicates a solid blue light.
- When I access Orbilogin.com and go to the Access...
Let us know if any of the suggestions help...
TFORREST wrote:
Thank you FURRYe38. Below are answers to your items you addressed:
The ISP modem is an Arris; it was purchased from Cox, my internet provider and is a dual-band modem.
Home sqft is 2400 and is a single level condo with a mostly open floor plan.
Distance between the router and one satellite is approximately 20 ft through a couple hallway turns and one wall.
Distance between the router and the subject satellite is 30 feet through only one drywall.
2.4 channel is currently set to Auto.
Many wifi neighbors are near by...I live in a multi-story condo complex. My Orbi network has the strongest signal.
I am using WPA2-PSK only.
Thanks...the two recommendations I received included lowering the power level from 100% to 75%. I performed that step and want to see how things work before taking further steps.
Sounds good, keep us posted on how it goes.
Again, the distance between base and satellites will be important.
TFORREST wrote:
Thanks...the two recommendations I received included lowering the power level from 100% to 75%. I performed that step and want to see how things work before taking further steps.