Orbi RBK-53 Satellite not connecting to devices

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TFORREST wrote:

Thank you ekhalil. Below are answers to the items you addressed:
In the Orbilogin.com Attached Devices page, the subject satellite indicates connection type of 5G. However, how can I tell what bands the satellite is broadcasting if my devices are detecting the Orbi home network name, not a specific Orbi device? That is, my devices don't indicate which part of the Orbi network it is connected to. In fact, the only way I know what device is connected to which part of the Orbi network is by reviewing the Attached Devices page on Orbilogin.com.
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Do you have any wifi scanning SW? If you have a Macbook it has a built in wifi scanning. The wifi scanner shows you all broadcasted networks and their relative power. This wifi scan give you an idea about the radio condition in your home.

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TFORREST wrote:

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Devices that prefer to use the router 30 feet away rather than the subject satellite 5 feet away include: Wii (2.4G), Toshiba tablet (2.4G), and an older Samsung phone (5G).
When I turn on those devices near the subject satellite, they connect to the router. .......
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This shows that the router is too close to the satellite, you might need to increase the distance between those base stations

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TFORREST wrote:

........... However, why would a device "stick" to the satellite that it connects the first time when the connection is supposed to transfer seamlessly between the router and the satellites as I walk from one end of the home to the other?
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This is a device decision, different devices behave differently according to their design, those devices are called "Sticky Devices". :)

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TFORREST wrote:

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During my troubleshooting, I determined that there are a couple devices that are able to connect to the subject satellite: a new Samsung TV (5G) and an Apple iPad (5G). As a result, I determined that the devices that prefer to connect to the far-away router are older (although the iPad is old.)
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Good conclusion. Yes, newer devices has better wifi Sw and support new roaming enhancement standards 802.11k, 802.11v and 802.11r.

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TFORREST wrote:

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My Orbi network has the strongest signal strength (power) of all nearby networks (I live in a condo/apartment building.)
Regarding the radio range there should be overlap because of the short distance between the router and satellites, and the few walls in between.

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If the distance is too short between your base stations then don't expect a good distribution of devices between the base stations. You will also notice that devices will keep moving between the base stations which is not good for the orverall performance of the system. Please either get the base stations further from each other or reduce the transmittion power for the base stations.