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Orbi RBK12 - Backhaul status of poor
Hi, our satellite is periodically dropping the connection with the router (or at least it seems that's what's happening, because the internet connection will be dropped for any device that's connecte...
SethOx wrote:
Hi, thanks for your reply. Our house is about 1200 square feet (over two floors), and the satellite is about 35 feet away from the router as best as I can tell (the router is upstairs at the front of the house and on one side of the house, and the satellite is downstairs near the back at the other side). The walls are mostly plasterboard (we’re in the UK) with some brick section. I think the floors/ ceilings are boards over joists, with plasterboard on the ceilings.
I note that when the satellite is connected the internet speed is good. Also, we previously had a WiFi extender downstairs and whilst the internet speed was slow, it never dropped the connection.
Thanks,
SethPlasterboard as in sheetrock or as in plaster and lathe construction?
Plaster and lathe as well as brick are literally 2 of the top materials that can block wifi. It'd easily explain the poor backhaul connection
Hi, thanks for your reply. Our house is about 1200 square feet (over two floors), and the satellite is about 35 feet away from the router as best as I can tell (the router is upstairs at the front of the house and on one side of the house, and the satellite is downstairs near the back at the other side). The walls are mostly plasterboard (we’re in the UK) with some brick section. I think the floors/ ceilings are boards over joists, with plasterboard on the ceilings.
I note that when the satellite is connected the internet speed is good. Also, we previously had a WiFi extender downstairs and whilst the internet speed was slow, it never dropped the connection.
Thanks,
Seth
I note that when the satellite is connected the internet speed is good. Also, we previously had a WiFi extender downstairs and whilst the internet speed was slow, it never dropped the connection.
Thanks,
Seth
SethOx wrote:
Hi, thanks for your reply. Our house is about 1200 square feet (over two floors), and the satellite is about 35 feet away from the router as best as I can tell (the router is upstairs at the front of the house and on one side of the house, and the satellite is downstairs near the back at the other side). The walls are mostly plasterboard (we’re in the UK) with some brick section. I think the floors/ ceilings are boards over joists, with plasterboard on the ceilings.
I note that when the satellite is connected the internet speed is good. Also, we previously had a WiFi extender downstairs and whilst the internet speed was slow, it never dropped the connection.
Thanks,
Seth
Plasterboard as in sheetrock or as in plaster and lathe construction?
Plaster and lathe as well as brick are literally 2 of the top materials that can block wifi. It'd easily explain the poor backhaul connection
Hi, I think I may have solved the problem by moving the satellite one room closer to the router - the backhaul status is still Poor, but the connection hasn't dropped since I moved the satellite. So hopefully it won't happen again! Thanks for your help. (It's plasterboard as in sheetrock, to answer your question)