NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBK12 - question about setting up bridge mode on combined router/modem
Hi, I'm trying to set up bridge mode on my combined router/modem to use with my Orbi RBK12. My ISP isn't able (i.e. won't) help me to set up bridge mode, so in the end I successfully set up the DMZ s...
Good to hear. Please mark your thread as solved so others will know.
Enjoy. :smileywink:
Hi, thanks a lot for your reply. I tried putting the modem/router into bridge mode and the good news is that nothing catastrophic happened. However, the Orbi router had no internet so it didn't work as intended. Here's what I can see:
In bridge mode, the Gateway admin page says that only ports 1 to 3 will be bridged, and port 4 can be used to access the Gateway admin page. So I plugged the ethernet cable from the Orbi router into port 1 of the bridge-mode modem. However, when I went onto the Orbi app, the router had a magenta light and it said "Internet: Offline". In the Gateway admin page when I checked the port status it said that Port 1 was connected, but then when I looked at the list of connected Devices it couldn't see the Orbi router (which was connected to Port 1).
Is there anything obvious I'm missing here? From your comments it sounds like I might have to tell the modem where to find the Orbi router, is this right? Or do I need to do the Orbi setup again?
SethOx wrote:
In bridge mode, the Gateway admin page says that only ports 1 to 3 will be bridged, and port 4 can be used to access the Gateway admin page. So I plugged the ethernet cable from the Orbi router into port 1 of the bridge-mode modem. However, when I went onto the Orbi app, the router had a magenta light and it said "Internet: Offline". In the Gateway admin page when I checked the port status it said that Port 1 was connected, but then when I looked at the list of connected Devices it couldn't see the Orbi router (which was connected to Port 1).
Did the MAC address of whatever is connected to Port 1 match something?
I forgot to ask: the Orbi is in the default "router" mode, correct?
Found another really slick user manual on the web. Of course, it says nothing about Bridge Mode:
https://sse.tmtx.co.uk/en/topics/broadband_dwa0120wifirouter.html
One of my strategies for dealing with technical support iss to call more than one time. My Spectrum "tuning adapter" went whack-o one time and Spectrum rolled a repair truck Over the course of five hours, the tech replaced every inch of coax cable and swapped in four new tuning adapters (yes, four). Finally left in frustration, "I give up. Sorry." I made one more call to Spectrum and got a woman who said, "oh, on your account, this isn't right. Try it again." Fixed. During that five hours, the poor tech had to dial an 800 number every time and go through this elaborate process of repeating his employee number, case number, etc. A couple of times he was told, "we don't do that. Your need to call xxxxx. Can you transfer me? NO, you have to hang up and call them." 30 minutes later (after another swap), he called again and asked, "can you transfer me? Sure, no problem." The first guy was a jackass. The second wanted to help.
If there is more than one tech at your ISP, you might call a couple more times and hope to get someone who will help. "Hey, I followed the directions to put my DWA0120 into Bridge Mode and my router says there is no internet. What did I do wrong?"
Maybe you'll get lucky like I did.