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Csuwal's avatar
Csuwal
Follower
Aug 06, 2021

Orbi RBK13 compatible with Frontier internet AND TV?

I have Frontier internet AND TV. My Frontier modem/router is ARRIS NVG-468MQ. I was told that I can use an RBK13 to give me better wireless coverage, but that I would have to "piggy back" it to my current Frontier modem/router by plugging it into the back of my current router/modem.  Frontier says that if I don't keep the Frontier unit, we won't be able to get the guide to come up on our TV's and won't be able to get "on demand" items...at least this is what Frontier is telling me.  My house is 2600 square feet, and my wireless cuts out frequently when using my Dell XP-13 (Windows 10) laptop in the next room (about 40 feet away from the router/modem).  My husband has a Dell desktop computer that is direct wired, and his internet seems to be very stable. When I use my laptop away from home, I don't have the issues with the internet disconnecting. I would like to know if someone with way more knowledge than I have can tell me if this sounds plausible.  Please try to answer in relatively simple terms; I am not terribly knowledgeable on this subject. Thanks everyone!!

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  • CrimpOn's avatar
    CrimpOn
    Guru
    Aug 06, 2021
    Csuwal wrote:

    I have Frontier internet AND TV. My Frontier modem/router is ARRIS NVG-468MQ. I was told that I can use an RBK13 to give me better wireless coverage, but that I would have to "piggy back" it to my current Frontier modem/router by plugging it into the back of my current router/modem.  Frontier says that if I don't keep the Frontier unit, we won't be able to get the guide to come up on our TV's and won't be able to get "on demand" items...at least this is what Frontier is telling me.  My house is 2600 square feet, and my wireless cuts out frequently when using my Dell XP-13 (Windows 10) laptop in the next room (about 40 feet away from the router/modem).

    I tend to believe that the Frontier person may know more about their products and services than I do.  J(Particularly as regards TV.) ust a brief Google search for "ARRIS NVG-468MQ" reveals that it can be deployed in numerous ways:

    https://www.amazon.com/NVG468MQ-802-11ac-MoCA%C2%AE2-0-Frontier-Wireless-AC/dp/B073F17BSG 

    Such as, is the Arris the only device supplied by Frontier, or is there also a MEB1100 adapter?

    The important factors to consider are:

    • Most people would want to keep the TV and that desktop PC connected the way they are, which means the Arris needs to stay in "router" mode.
    • That would argue for configuring the Orbi in Access Point (AP) mode and
    • Using the management interface on the Arris to disable WiFi on the Arris, but
    • Configuring the Orbi with exactly the same SSID/password as was on the Arris
      (Unless you would rather pick something more "personal" and reconfigure all of your WiFi devices with the new credentials.)

    Sorry not to be of more help.  Have zero experience with Frontier.