NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cja2022
Apr 05, 2022Aspirant
orbi rbk13 set up easy. Orbi app setup not.
Recently purchased Orbi RBK13 wifi system and easily set it up in my home utilizing app and instructions. Once installed it has provided excellent wifi to my home and all devices. Regarding the app,...
plemans
Apr 05, 2022Guru - Experienced User
the apps been seeing a lot of issues lately that we've seen on the forums.
If the device is new, you can contact support about it. Its free within 90 days of purchase on new devices.
Sometimes a faster route.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.