Last night I noticed on the mobile app there was an update for my Orbi router. I ran the update and all seemed to go smoothly. I then noticed the satellite was no longer connected. when looking at the App details it seems as if the Ordi router and Orbi Satellite are now running different versions of firmware (Router 2.3.5.26 / Satellite 2.3.5.6). I cannot figure out how to update the satellite firmware. Any help would be appreciated.

Hi Cloudedtree023 Please manually update RBW30's firmware. Here's the link to download the latest firmware 2.3.5.26: https://www.netgear.com/support/product/RBW30.aspx#RBW30%20Firmware%20Version%202.3.5.6 Reference link to manually update the firmware https://kb.netgear.com/31573/ Regards, Blanca Community Team

Orbi RBK20W Firmware Update - Satellite connection loss

3 Replies

fljoemon
Guide
Jul 02, 2019
Hopefully this article can help you:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
- Blanca_O
  NETGEAR Employee Retired
  Jul 08, 2019
  Hi Cloudedtree023
  
  Please manually update RBW30's firmware. Here's the link to download the latest firmware 2.3.5.26:
  
  https://www.netgear.com/support/product/RBW30.aspx#RBW30%20Firmware%20Version%202.3.5.6
  
  Reference link to manually update the firmware https://kb.netgear.com/31573/
  
  Regards,
  Blanca
  Community Team
  - Blanca_O
    NETGEAR Employee Retired
    Jul 15, 2019
    Hi Cloudedtree023
    
    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
    
    Regards,
    Blanca
    Community Team

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Orbi RBK20W Firmware Update - Satellite connection loss