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Forum Discussion
thomer41
Feb 09, 2020Aspirant
Orbi RBK22 - Diminished Speed when Connected to LG OLED55B7P TV (both Wireless and Ethernet)
I just purchased an Orbi RBK22 and set it up right out of the box without any problems. I tested the speed and was getting what I expected, just over 100 mbs. I went to connect my LG OLED55B7P TV to ...
CrimpOn
Feb 09, 2020Guru - Experienced User
Sometimes products have been in the supply chain for some time before reaching the customer. You might want to check to see which firmware is on this Orbi and compare it to the Netgear support site.
i.e. use a web browser to connect to http://orbilogin.net and the firmware version appears in the upper right hand corner. On the Orbi app, click on the Home Icon (upper left), then on Settings.
Current firmware for the RBR20 is found here: https://www.netgear.com/support/product/RBR20.aspx#download
Note that it seems unlikely that firmware version would account for this situation, but if the situation persists that is the first question people will ask.
How are you testing internet speed?
thomer41
Feb 09, 2020Aspirant
firmware is up-to-date. Using the spectrum speed test ont he PC, Orbi app to test wireless, and using the Spectrum Speed test on the internet page of the TV.
- CrimpOnFeb 09, 2020Guru - Experienced User
Is the tv streaming internet content at the same time that the speed test is being run?
(I am really "reaching" here. Nothing pops out as an explanation.)