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Forum Discussion
BrainDad
Oct 23, 2019Aspirant
Orbi (RBK22), Nighthawk R7000 & HDHomerun Connect (HDHR4-2US)
I have been using a HDHR Connect for years and as soon as I upgraded my network to mesh with Orbi it can no longer assign an IP to the device. Arris SB6190 modem --> Netgear Orbi Router (RBK22) -...
FURRYe38
Oct 23, 2019Guru - Experienced User
Does the HDH device connect directly to the back fo the RBR? Does it show as a connected device on the RBRs web page and how an IP address there?
Swap out LAN cables with a known working cable>?
Contact the HDH mfr for additional help and information?
- BrainDadOct 23, 2019Aspirant
Thank you for the reply.
FURRYe38 wrote:Does the HDH device connect directly to the back fo the RBR?
I tried that - by myself and with the Netgear Tech Support - and no dice. It was not recognized in the Orbi app or web UI as a wired client and the green lights kept flashing. I did this with Orbi as the first point of contact from the modem and with Orbi as a secondary router (basically swapping the R7000 back to the main router/DHCP handler and the Orbi as a client). Nothing.
Does it show as a connected device on the RBRs web page and how an IP address there?
No. Furthermore, after switching my setup to the R7000 as the primary router - which has been the case for nearly four years and the HDHR has been fine wired to one of it's LAN ports - I'm still getting the same error and lack of internal IP assignment.
Swap out LAN cables with a known working cable>?
Yep.
Contact the HDH mfr for additional help and information?
Yep.
:smileyfrustrated:
I reserved an IP based on the MAC, nothing.
I'm going to try reserving an APIPA-looking address and see if that works. Silicondust Troubleshooting mentions that but more for direct interface with a PC, if I read it correctly.
- FURRYe38Oct 23, 2019Guru - Experienced User
If the device isn't getting an IP address with the Prior router. I would presume there is something wrong with this device. Something the Mfr needs to address.
- BrainDadOct 23, 2019Aspirant
Yep, same wavelength. :smileywink:
R7000 won't even take APIPA type of addresses, says it's invalid. I'm not barking up that tree anymore, especially since it worked fine for years without a goofy IP address.
I'll post again if Silicondust convincingly tosses the hot potato.