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Forum Discussion
Cnacopy
Aug 02, 2020Aspirant
Orbi RBK23 Started Blocking My Coporate Web site
I've had the Orbi RBK23-100NAS since January 2nd. The other day as I was working on my company's web site (https), Orbi decided to just prevent me from viewing the site anymore. If I connect directly...
FURRYe38
Aug 03, 2020Guru - Experienced User
What Firmware version is currently loaded?
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
Cnacopy wrote:I've had the Orbi RBK23-100NAS since January 2nd. The other day as I was working on my company's web site (https), Orbi decided to just prevent me from viewing the site anymore. If I connect directly to my cable moden (no wi-fi on the cable modem), I have no issue, so it's definitely Orbi causing the problem. I updated the firmware, rebooted, unplugged all connections and restarted, added https domains to always allow access under the Block Services tab of orbilogin.com. Nothing works and I see this is a consistent problem with Orbi and Netgear is aware but hasn't fixed it. I did not activitate Armor or Circle on it so there's no domain monitoring or blocking software. Appreciate any suggestions as I'm at the point I'm ready to throw out Orbi!
- CnacopyAug 03, 2020Aspirant
Thanks. Appreciate the tips. I'm on V2.5.1.16. I updated to the latest firmware after the problem started. Just tried everything you mentioned, including resetting, and still can't access the website. I get the error message - The connection has timed out. The server is taking too long to respond. But there's nothing wrong with the website.
- FURRYe38Aug 03, 2020Guru - Experienced User
Someting to contact the web master of the web site to see whats going on.
Cnacopy wrote:Thanks. Appreciate the tips. I'm on V2.5.1.16. I updated to the latest firmware after the problem started. Just tried everything you mentioned, including resetting, and still can't access the website. I get the error message - The connection has timed out. The server is taking too long to respond. But there's nothing wrong with the website.
- CnacopyAug 03, 2020Aspirant
Thanks but I am in the Web master. This is a problem with Orbi.