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Forum Discussion
Orbi RBK23 Started Blocking My Coporate Web site
I've had the Orbi RBK23-100NAS since January 2nd. The other day as I was working on my company's web site (https), Orbi decided to just prevent me from viewing the site anymore. If I connect directly...
Thanks. Appreciate the tips. I'm on V2.5.1.16. I updated to the latest firmware after the problem started. Just tried everything you mentioned, including resetting, and still can't access the website. I get the error message - The connection has timed out. The server is taking too long to respond. But there's nothing wrong with the website.
Someting to contact the web master of the web site to see whats going on.
Cnacopy wrote:Thanks. Appreciate the tips. I'm on V2.5.1.16. I updated to the latest firmware after the problem started. Just tried everything you mentioned, including resetting, and still can't access the website. I get the error message - The connection has timed out. The server is taking too long to respond. But there's nothing wrong with the website.
Thanks but I am in the Web master. This is a problem with Orbi.
I would contact NG support and see if they can help you more on this. Seems to be a problem surrounding your configuration.
It is more than likely NOT an Orbi problem.
What OS are you running?
Is your web page remote or in house on your servers?
Can you ping your website and/or the IP address of your website?
Do you have any firewall configured?
Is your domain name paid up to date? I ask this as we have over 100 domain names and Godaddy and others will immediately suspend the domain name if payment is late.
Can you provide the domain name of your website, so we can see if it is reachable?
Thanks for the reply. I know it's Orbi because if I plug directly into my modem or use my phone as a hotspot, there's no issue accessing the site. I don't have a firewall that prevents access and Armor is not activated. But none of my devices can access the site when they are connected to Orbi. I've also performed the web site down checks and my co-workers around the world can all access the site. I've also found other people in this community who had the same type of issue and it was never resolved. But I can't contact Netgear unless I pay $89.
