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Forum Discussion
Orbi RBK23 System Crashes When Satellites Connected
I just got an Orbi RBK23 system (used) from Amazon. Firmware on both satellites and the router is V2.3.5.30. I have a bi-level home that is 1,000 sq/ft per level (total 2,000 sq/ft). The router is in...
It might be helpful to determine if the Orbi is rebooting or if the problem is strictly with WiFi.
Do you a computer that can be wired to any of the Orbi's (with an ethernet cable)?
Is that computer network connection disrupted at the same time as the WiFi?
On the Orbi web interface, (http://orbilogin.net), under the Advanced Tab, Administration, is the Orbi log.
There should be an entry in the log when the Orbi reboots.
I can tell you that every time this happens, the "System Up Time" on the "Advanced" tab and clicking "Show Statistics" resets to 0. The longest I've gotten is 3 hours last night while I was sleeping, but it mostly it was resetting every few minutes when I've tried to actually use the internet. I also went back to firmware V2.3.1.44 based on seeing someone else having similar issues and that working for them, but within an hour, my firmware was automatically updated on the router and satellites without me doing it.