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Forum Discussion
SpicerL
Dec 16, 2020Follower
ORBI RBK23 troubleshoot
I’m having trouble with my ORBI router connecting to the Internet. It sends me to a page where it says your ORBI has had difficulty connecting to the DHCP. I don’t kinks what information I’m needing t...
CrimpOn
Dec 16, 2020Guru - Experienced User
SpicerL wrote:
I’m having trouble with my ORBI router connecting to the Internet. It sends me to a page where it says your ORBI has had difficulty connecting to the DHCP.
The majority of ISP's appear to use DHCP as the mechanism to connect user devices, but not all.
(some require user names and passwords. some use PPoE rather than DHCP.)
I would start by reviewing the ISP's information on connecting to their equipment or call their tech support number.