NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

edoardoscarpa's avatar
edoardoscarpa
Guide
Nov 13, 2019

ORBI RBK23

Ciao a tutti.
Ho acquistato da qualche mese il sistema orbi RBK23 (router + 2 satelliti) e funziona tutto perfettamente garantendomi la maggiore velocità in tutta la casa.
Tuttavia ho notato che, in particolare modo verso le 24, i satelliti diventano color rosso e il Wi-Fi si blocca su tutti i dispositivi. Ho provato ad usare un altro canale (di default è su “automatico”) ma la situazione non è cambiata anzi è forse peggiorata. Il firmware è aggiornato all’ultima versione.
Qualcuno saprebbe spiegarmi il motivo?

3 Replies

Sort By
    • edoardoscarpa's avatar
      edoardoscarpa
      Guide
      Nov 13, 2019
      Hello to all.
      I have purchased the Orbi RBK23 system (router + 2 satellites) a few months ago and everything works perfectly, guaranteeing the fastest speed in the whole house.
      However I have noticed that, in particular towards the 24, the satellites become red and the Wi-Fi freezes on all the devices. I tried to use another channel (by default it is on "automatic") but the situation has not changed or rather it has worsened. The firmware is updated to the latest version.
      Can anyone explain the reason to me?
      • FURRYe38's avatar
        FURRYe38
        Guru
        Nov 14, 2019

        What Firmware is currently loaded?
        What is the Mfr and model# of the ISP modem the NG router is connected too?
        I
        What is the size of your home? Sq Ft?
        What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

         

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?

         

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).