NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Racie23's avatar
Racie23
Aspirant
May 11, 2018

Orbi RBK30 dropping internet connection daily

Orbi drops internet connection daily. Need help fixing this issue. For the first few months of ownership it only happened a few times but we should’ve heeded the warning because it now drops the inter...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 16, 2018

Whats the Mfr and model # of the ISP modem the RBK is connected too.

 

Any wireless neighbors hear by?

Racie23's avatar
Racie23
Aspirant
Jun 17, 2018
The modem is a Motorola Surfboard. Model # SB6121.
Yes our neighbors have wifi, we can see about 6 networks.