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Forum Discussion
Taeba
Jul 17, 2017Aspirant
Orbi RBK30, flashing white all the time
So after a power outage our Orbi continuously flashes white, I have power cycled it. No change, I have tried syncing , no change....went to factory reset the main unit and it won't go amber colour, t...
DarrenM
Jul 18, 2017Sr. NETGEAR Moderator
Hello Taeba
we have identified this as a issue with the RBK40/30 units and you will need to contact support they will be able to help with this issue
http://www.netgear.com/support/contact.aspx
DarrenM
Taeba
Jul 18, 2017Aspirant
Hi Darren M,
Thanks foir the reply.
I have contacted Netgear, and they have had me run ping tests etc, and it looks like I have a defective Orbi, so they are going to replace my system.
Taeba