NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Maggiesnyuen
Jun 20, 2019Aspirant
Orbi RBK40 - Satellite not connected
I get a RBK40 yesterday and follow Orbi apps for setup. However, the router and satellite basically cannot be connected. My FW is most updated version, i try plug n unplug power, factory reset. All is...
CrimpOn
Jun 20, 2019Guru - Experienced User
Maggiesnyuen wrote:
When i turn off and on the power of satellite, then push Syns button on satellite. The led of satellite turn blue and seems satellite do connected with router. But it only connected for less 30 seconds !!!! And the led turn red or off
According to this video, the procedure is to first press the "sync" button on the router, and then within two minutes press the sync button on the satellite: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite
- MaggiesnyuenJun 20, 2019AspirantTry already but not work
- michaelkenwardJun 20, 2019Guru - Experienced User
It might help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
- MaggiesnyuenJun 21, 2019AspirantNot sure