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Forum Discussion
napochan
Feb 10, 2021Guide
Orbi RBK40 AC2200 Portable Device WiFi Speeds dropped 80% with no deliberate change to system setup!
Wireless speeds of several portable (Android) devices recently dropped ~80% from previous speeds while WiFi speeds of a desktop and laptop have not. ISP service speed is 200 Mbps and this is mea...
plemans
Feb 10, 2021Guru - Experienced User
Have you checked to see what band your devices are connecting to?
2.4ghz is slow (very slow) and in areas with a lot of wireless signals, its even worse.
5ghz is going to be much faster.
- napochanFeb 10, 2021Guide
Hi plemans,
Yes, all the devices affected operate on 5GHz. 2.4GHz is being used only by a couple of smart speakers and security devices.
It seems the low performance only affects the handheld (i.e., Android) devices as I just ran Speedtest again from a Win10 desktop connected by WiFi and it reported ~200Mbps.
- plemansFeb 10, 2021Guru - Experienced User
I understand that they operate on 5ghz. But the orbi bandsteers.
It moves devices from 2.4ghz to 5ghz as needed.
So you'd actually have to log into the orbi to see what band its on
- napochanFeb 11, 2021Guide
Agreed; that's what I did. I logged into the router to view the mapping of devices across the router, satellites and their assigned frequency band. I also read the assignments, signal strengths, and channel load in the Orbi app on a tablet and phone.
I will monitor the band assignments over time as I move through the house.
Is there a way to disable the bandsteering and lockdown a device to a band?