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Forum Discussion
richwoodUser
Jun 18, 2019Tutor
Orbi RBK40 (AC2200) Wifi Speed Issue
I have a Orbi RBK 40 (RBR40 and RBS40). Prior to upgrading my internet speed, I was getting 250 mb download on both wired and wireless. I recently upgraded my internet to 500 mb, however my Wifi sp...
richwoodUser
Jun 18, 2019Tutor
Thanks for the quick reply.
A few answers to your questioms
Yes, I restarted everything multiple times including the router and cablem modem. I've turned off the wifi signal on the cable modem. Since the Orbi is getting 1000 mb on ethernet, I dont think think issue would be related to cable modem and the cable modem wifi signal is disabled so would not be interferring.
I've tested this on devices that work connected via 5g - iPhone X and MacBook Pro 2018. These both should support wifi speeds over 250 mb. Firmware version is latest - 2.3.1.58.
The satelitte is around 30 feet from the base. I've been doign all the speed testing sitting right next to the base unit.
Thanks again
FURRYe38
Jun 18, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Disabling the wifi on the modem doesn't necessarily mean it's in bridge mode.
"I restarted everything multiple times including the router and cablem modem. " meaning that you just rebooted them or did you actually power them OFF for 1 minute then back on?
After updating FW, have you tried a full facory reset on the Orbi system and setup from scratch?
- richwoodUserJun 19, 2019Tutor
Thanks for the advice. I tried tweaking the settings and can get the wifi speed occialliy above 250 now. I'll try a factory reset and see if that works. Thanks again.
- FURRYe38Jun 19, 2019Guru - Experienced User
Let us know how it goes...
richwoodUser wrote:Thanks for the advice. I tried tweaking the settings and can get the wifi speed occialliy above 250 now. I'll try a factory reset and see if that works. Thanks again.