I have had the RBK40 (RBR40 and RBS40) since April. Had constant problems with it from the first week, all documented in one place or another on this Forum. I was just about to return it for a refund when they Firmware V1.11.0.20 was released. If you see that thread (it is noted as resolved) you will see that the release notes said it was for the RB40 (not the 50 and they are different). That release fixed 100% of my problems and with it, my Orbi system was running the way it was intended (and why I bought it). I enjoyed 3 weeks of stability and speeds that were like being plugged into ethernet, in all parts of my house. Sadly, what I was worried about happened yesterday when my system Auto updraded to V1.12.0.18. It has basically brought my system back to HORRIBLE and USELESS. The first thing noted were internet drops on my Microsoft computer, then wifi drops on 2 Android devices, and when reset everything (multiple times) the internet connection registered but speed was so slow it wouldn't even pull up a simple Google search screen. I plugged directly into my Cable Modem so I could get on here and dowload V1.11.0.20 and roll back to it in the hopes that I can get back to what it was. And yes, my internet service is fine as I am geting 100% of my service speed straight from the modem. I changed reviews in several places for this product because I thought Netgear finally fixed it. Guess I was wrong. Anyone else with the "40" having problems?

To Netgear tech support when you read this....yes I unplugged and re-booted everything multiple times. Connected to the Router and noted all settings were still as they should be. Ran the speed test and it registered 0.85Mbs download and wouldn't register anything upload (I have 125Mbs service). I was consistently getting 120Mbs Down and 6Mbs Up hard wired and almost the same on Wifi before the upgrade. Plugged directly into the Modem now with the Orbi bypassed and off) I get the usual 120Mbs/6Mbs. I notice the release notes of 1.12.0.18 mention nothing but the RB"50" products. Could it be that you all need to find a way to deal with these two Orbi systems differently? While logic says they should be the same since they operate with the same technology and the only difference is in the rated speed (AC2200 for the RBK40 and AC3000 for the RBK50), it seems when you fix one you break the other. Please give us the option of turning off Auto Updates so when we get the one that works for our respective systems we can keep it. I work from home and having to take the time to reset everything and roll back Firmware costs me time and money. Since I cancelled my return I am stuck with this $300 junk until who knows when you all get this mess sorted out. Once I open a new ticket if the roll back doesn't work, I hope you all will extend my free 90 day support until these issues are finally resolved. It is not possible to keep a single ticket open the way things have gone because a "fix" may work for a few weeks so the ticket will auto expire. I sincerely hope you all figure it out because after getting a taste of the way this system was meant to run, it is hard to imagine going back to the old Netgear Router with an Extender for the corner of the house.

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Orbi RBK40 broken by latest firmware V1.12.0.18