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Forum Discussion
Josh2264
Jul 28, 2020Aspirant
Orbi RBK40 Light and Connectivity Malfunction
Hi, I haven't ever had an issue with my Orbi Wifi Mesh system until I noticed my Orbi Satellite had been disabled. By this I mean, the satellite had power but was not connected to my router and w...
Josh2264
Jul 29, 2020Aspirant
Hi there,
Thanks for the help. I am currently running V2.5.1.16 on both the Router and the Satellite. I have a CM600 Cable Modem through Cox. The Orbi system is running in Router mode. The Router and Satellite have slightly more distance than 30 ft but has never been an issue up until now. The CTS and RTS values were already set to 2347.
I have have made the following changes:
-Enabled Beamforming
-Enabled MU-MIMO
-Disabled daisy-chain topology(since we only have one satellite and one router)
-I have also done numerous power cycles of the whole system as well as attempting to reset the satellite via the paperclip numerous times. Each time, the green LED power light on the Satellite has remained green indicating no factory reset.
In all, the Satellite still does not work.
Thanks,
Josh
FURRYe38
Jul 29, 2020Guru - Experienced User
Pressing the reset button the back of the RBS for 15 seconds then release. Look at the top ring LED, it should start blinking WHITE, the slowly pulsate WHITE. IF this doesn't happen, the RBS maybe faulty. I would make contact with NG support to see what your options are.