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Forum Discussion
Rascal22
Nov 24, 2019Guide
Orbi RBK40 trying to pair with LG Smart TV
Since I installed my Orbi system (rbk40 w/ one satellite) my LG 47LV5500 smart tv keeping throwing a message asking for a pairing key. Which I understand to associated with pairing to a bluetooth devi...
FURRYe38
Nov 25, 2019Guru - Experienced User
I recommennd you contact the Mfr of the TV and ask for help and information about this TV feature. This seems to be related to the TV only.
Rascal22 wrote:
Since I installed my Orbi system (rbk40 w/ one satellite) my LG 47LV5500 smart tv keeping throwing a message asking for a pairing key. Which I understand to associated with pairing to a bluetooth device. When I power down the Orbi the message stops, so I'm certain that the Orbi is driving the problem. It's odd and greatly annoying. The LG Tv is connected to the Orbi via wifi and there is no problem with the connection. There is no need for any bluetooth pairing. Any insight that anyone may have would be greatly appreciated
- Rascal22Nov 25, 2019Guide
I'm thinking it's not the TV only because it seems certain (I know, I know, nothing is certain w/ interacting technologies) that the Orbi being on is somehow initiating the message. I've seen the behavior repeat many times - both Orbi off and Orbi on
Regardless, your point is well taken. It was my plan to inquire both on the Netgear and LG sides as I expected that either one would point fingers at the other. I just haven't done it yet. I'll post back to close the loop if it is solved over there.
- FURRYe38Nov 25, 2019Guru - Experienced User
The pairing would be tied to the TV and not Orbi. Orbi doesn't support bluetooth or any form of it. Just WiFi which is a different feature from Bluetooth. Hopefully the TV mfr can help you figure this out.
Good Luck.
- Rascal22Nov 30, 2019Guide
No luck yet on the LG side, but I have not given up!
FURRYe38 - thanks much, but I am aware of the fact that wifi and bluetooth are different. That's why this problem is so weird. Please note the tech review on this link https://www.mbreviews.com/netgear-orbi-home-wifi-system-review/ about midway down you will see "The Netgear Orbi also comes equipped with a CSR8811 Bluetooth 4.1 SoC." - ie, a bluetooth radio.
And CrimpOn - the message is in the attached file. Truly not much help - and it's huge.
Many thanks to anyone giving this one some brain-space