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Forum Discussion
Orbi RBK43 keeps dropping wifi connection
I have the RBK43, which, when connected works great. However, once per day it disconnects from the cable modem - meanding the wifi quits working. I can confirm the wifi still works because I can co...
Dbarn wrote:However, once per day ... the wifi quits working. I can confirm the wifi still works because I can connect directly to our cable modem and get a signal.
This makes it sound like you still have the WiFi active in your Arris modem. This might not be your only problem, but you should turn off the WiFi radio(s) in your Arris to avoid interference with Orbi.
Thanks for the message. Unfortunately, the wifi on my Arris modem is turned off so that is not the issue.