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Forum Discussion

Dbarn's avatar
Dbarn
Aspirant
Jul 02, 2017

Orbi RBK43 keeps dropping wifi connection

I have the RBK43, which, when connected works great.  However, once per day it disconnects from the cable modem - meanding the wifi quits working.  I can confirm the wifi still works because I can co...
Troubleshooting
Dbarn's avatar
Dbarn
Aspirant
Jul 09, 2017
It is still losing connection
ratb3rt's avatar
ratb3rt
Tutor
Dec 07, 2017

I had the same issue today. My phone wifi showed no internet on the Orbi SSID. The Orbi app on my phone could not connect to the router, and my Wink hub was off line. The wired connection through the router was working, but not wifi. I power cycled the modem and wifi came back after a few minutes. This was the first time this has happened since purchase a couple of weeks ago. I am on the latest firmware 2.0.0.56. I also have an Arris telephony modem with Comcast with it's wifi turned off.