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Forum Discussion
StevenOrbi
Jan 21, 2020Tutor
ORBI RBK43 RBR40 Router ring blinking white
Have the RBK43 model which contains the RBR40 router and 2 RBS20 satellites. Occasionally, the admin page and IOS app cannot connect. Usually a reboot of the RBR40 resolves. Yesterday, this occ...
StevenOrbi
Jan 21, 2020Tutor
SsID is not available. Can’t figure out how to hardwire to router to even login.
Have tried setting a static ip on PC and connecting to router but no success.
Have tried setting a static ip on PC and connecting to router but no success.
FURRYe38
Jan 21, 2020Guru - Experienced User
Is PC LAN cable connected to the RBR? If so, it should get a 192.168.1.something address. The web page for the RBR is at 192.168.1.1 or orbilogin.com.
You may need to factory reset the RBR and setup from scratch.
Please give feedback about the ISP modem as well...Maybe causing problems here.
- StevenOrbiJan 21, 2020Tutor
I use Cspire for Internet so they simply hand off an internet line. There is no modem.
I have tried the hard reset and while I can reset the satellites, the router won't respond to the reset button. Sometimes when I turn it on the led on type blinks white into perpetutiy and the power light is just green. Sometimes when I turn it on, I get the flashing amber after several seconds which is when I attempt to upload the firmware as described here
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
but its like it is not connected.
One odd thing is when I set default gateway for my static ip to 192.168.1.1, ipconfig shows both .250 and .1. If I set the default gateway to .250 it only shows .250
ANd sometimes, it doesn't flash the white ring on top, I just get a green power led like all is well.
- FURRYe38Jan 21, 2020Guru - Experienced User
Sounds like the RBR maybe bad.
Ensure you press the reset button for 15 seconds at least.
If you can't seem to recover or get the RBR working correctly, I would file a support ticket and ask for help on this. Ask about an RMA.