Forum Discussion

Aspirant

Sep 29, 2020

Orbi RBK43S Speed Very Low

This system has been reducing my speed more than it ever has. I have 500Mbps coming out of the modem, but as soon as the Orbi system is hooked up my speed won't go over 140Mbps. I've reset to defaul...

Mstrbig

Master

Sep 29, 2020

House82 wrote:
This system has been reducing my speed more than it ever has. I have 500Mbps coming out of the modem, but as soon as the Orbi system is hooked up my speed won't go over 140Mbps. I've reset to default settings numerous times, moved satellites around, contacted support a few times (they continue to tell me it's Charter, but it's not - I have almost 500Mbps coming out of the modem). I have Disney Circle and Netgear Armor enabled, but even tried disabling those to no avail. There was a time (with current firmware) that I was able to see 440-460 Mbps, but haven't for about 2 months now. Changed nothing. Any ideas out there? Maybe some settings I'm overlooking? Any help would be greatly appreciated.

Firmware Version: 2.5.1.16

Did you reboot your ISP modem/router, before starting the Orbi router install?
What size is your network cable and have you changed the network cable connected from the ISP device to your Orbi router?
Try these settings:
Disable Circle, Armor, Daisy Chaining, Fast Roaming, IPv6 and uncheck 20/40Mhz Coexistence.
Enable WMM, Implicit BeamForming, Mu-MIMO
Set Short preamble mode. Save settings, reboot Orbi.

House82
Aspirant
Sep 29, 2020
Yes, ISP modem was rebooted before install. It was actually rebooted during the install as well, as the Orbi app specifies to do so. Network cable is typical Cat5. I will try these settings when I get home from work and report back. Thank you for the response!
- Mstrbig
  Master
  Sep 29, 2020
  House82 wrote:
  Yes, ISP modem was rebooted before install. It was actually rebooted during the install as well, as the Orbi app specifies to do so. Network cable is typical Cat5. I will try these settings when I get home from work and report back. Thank you for the response!
  Change the cable to cat5e or you will not get speeds much over 100Mbps
  - House82
    Aspirant
    Sep 29, 2020
    Cable is Cat5e. I changed all recommended settings and still see 144 Mbps. No improvement. There was a time that this firmware and setup saw 400-500 Mbps, so not sure why this changed. I literally changed nothing. Did a speedtest one day and noticed that my download speeds weren't going over 150 Mbps. For the last 2 months I've been trying to determine why. Not sure what to do at this point besides change mesh systems yet again. Not entirely thrilled about that, as these are not cheap. Any other suggestions?