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Orbi RBK50 - Cannot connect to the internet unless I use a VPN
Hi,
For the first 2 months or so after installation the ORBI system worked great. Now I find that often we are connected to the wifi with full strength however there is no internet connection (...
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
.............
I suggest to reduce the lease time so that Orbi will periodically renew the DHCP lease from the ISP. Please do the following:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following commands:
- root@RBR50:/# config get wan_lease --Should give you --> 86400 which means 24 hours
- root@RBR50:/# config set wan_lease=3600 --3600 means 1 hours
- root@RBR50:/# config commit
mark_sink wrote:
............. To get it to work again I need to either physically restart the Orbi Router or go advanced -> internet port -> connection status and then hit disconnect and then connect on the pop up window. This was happening on average twice a day.
.............
When you go to >> ADVANCED >> INTERNET PORT >> CONNECTION STATUS what value do you see under 'Lease Obtained"
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
Can you please post the picture as attachement (by clicking select file in the bottom) instead of as a photo, otherwise I won't be able to see it until a moderator approves it.
- Sorry, included as an attachment this time.
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
.............
I suggest to reduce the lease time so that Orbi will periodically renew the DHCP lease from the ISP. Please do the following:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following commands:
- root@RBR50:/# config get wan_lease --Should give you --> 86400 which means 24 hours
- root@RBR50:/# config set wan_lease=3600 --3600 means 1 hours
- root@RBR50:/# config commit
ekhalil Thanks for your detailed instructions. You were right, the wan_lease was 86400. I've now changed it to 3600 as per your suggestion. I will let you know if it fixes the problem. Would you expect the lease obtained duration to now be reduced when I check it?
FURRYe38 I have previously swapped out the LAN cable between the modem and the Orbi Router without success (it is a Cat6). Thanks for the suggestion of the beta firmware. I will hold out at this stage and see if reducing the wan lease addresses the problem. If not then I will give the new firmware a try.
mark_sink wrote:
....... Would you expect the lease obtained duration to now be reduced when I check it?
.......
The lease time you see is the lease time provided by the ISP and it will not change. What we changed is the lease time requested by Orbi.
I hope that this will help. Please keep us updated how it goes!
