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Forum Discussion
ORBI RBK50 - ISP DHCP LEASE PRESENT - INTERNET CONNECTION GOES OUT
I have an RBK50, used with Spectrum in SoCal. The gist of the issue is that the Router sees that it has a DHCP lease from the ISP but there is no internet. It goes out like once a day and I have to p...
I have power cycled both modem and router multiple times. When I lose connectivity I only need to power cycle the modem to get it back. Power cycling the router alone does nothing.
Firmware Version: V2.3.5.30
The modem is branded as Charter Spectrum all over but underneath it says:
EN2251
Hitron Technologies, Inc.
DOCSUS 3.1 eMTA
I googled it but nothing came up.
if thats the case the I would talk to the ISP about this:
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853