NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI RBK50 - RBS50 & RBS40 Drops wireless and wired connection
I have contacted netgear support teams and they go through the same list of things to try and it never works! I am quite technical so the steps they are asking are basic and need more advanced suppo...
This BT HUB, what is the model # of it?
This ISP modem have a built in router already? If so, it needs to be fully bridged, or if it can't be, use the DMZ on the modem for the Orbi routers IP address that the modem gives to the Orbi router. Disable any BT HUB wireless radios if the modem can't be bridged.
Use CAT6 LAN cableing between the modem and Orbi router.
Well the only way I made mine reliable is to downgrade the firmware to V2.0.1.4
And now I am just using as access point using the ATT for every thing else. Seems to be working properly this way.
And DMZ does not really work right with this modem. If you have IP passthrough on your ISP router use that
THe DMZ differs on ATT modems from BT HUB modems. The ATT modems don't have FULL DMZ Features.
Have rolled back firmware as suggested. So far so good. Its amazing when working properly!
Thanks for taking time to respond
Hello! Sorry how do you roll back the firmware? I am about to lose my mind with this thing dropping the signal constantly....
