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Forum Discussion
Swisso
Feb 22, 2018Tutor
ORBI RBK50 - RBS50 & RBS40 Drops wireless and wired connection
I have contacted netgear support teams and they go through the same list of things to try and it never works! I am quite technical so the steps they are asking are basic and need more advanced suppo...
FURRYe38
Feb 22, 2018Guru - Experienced User
This BT HUB, what is the model # of it?
This ISP modem have a built in router already? If so, it needs to be fully bridged, or if it can't be, use the DMZ on the modem for the Orbi routers IP address that the modem gives to the Orbi router. Disable any BT HUB wireless radios if the modem can't be bridged.
Use CAT6 LAN cableing between the modem and Orbi router.
Swisso
Feb 23, 2018Tutor
Hi,
Model number is AV2600 BT Smart Hub ( Dual Band ) I have made the DMZ settings as suggested and disabled WIFI on BT Hub. I have also rolled back Orbi firmare as suggested by others. So far so good but am only 3 hours in ..... will keep updated!
Thanks
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