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Forum Discussion
Orbi Rbk50 - WiFi devices not roaming correctly
Recently set up my Orbi RBK50, and everything was working brilliantly. Everywhere I went, I was getting 100% strength, and over 500mbps connection speed according to the WiFi Analysis section of th...
cyberguts wrote:
the phone I'm testing on isn't connecting to the satellite in the room opposite. Similarly can be said regarding my WiFi Printer.
The printer is literally next to the Satellite in my second bedroom, but yet according to the Orbi app; it's connecting to the Router......
I've tried with Enabling Beamforming and Fast Roaming, full reboot of the entire network; but I'm still not getting the roaming handover.
You describe two issues. Phones are supposed to be designed to roam. Printers are not.
I have tested Fast Roaming on my RBR50/RBS50 system (firmware 2.3.5.30). With a Sony Xperia and a Galaxy Tab A, both take about two minutes to switch from router to satellite or satellite to router as I go from near one to near the other. For me, Fast Roaming works. So, there may be an issue with the specific phone.
Things getting "stuck" on an Access Point that is (to us humans) clearly incorrect is a well-known issue. Since their software is not programmed to roam, once they attach they tend to stay attached until they lose the signal completely. The procedure that seems most likely to work is to tell the device (printer) to "forget" the WiFi, turn the transmit strength on the Orbi band the printer uses down to 25%, then go into the printer setup and connect to WiFi again, chosing the Orbi SSID. Once the printer is connected, the transmit power can be returned to normal.
Perhaps you can try this procedure on the printer and see if it works for you. As far as the phone, does someone in the house have a different phone you can experiment with?