NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cyberguts
Dec 02, 2019Aspirant
Orbi Rbk50 - WiFi devices not roaming correctly
Recently set up my Orbi RBK50, and everything was working brilliantly. Everywhere I went, I was getting 100% strength, and over 500mbps connection speed according to the WiFi Analysis section of th...
cyberguts
Dec 03, 2019Aspirant
Satellite around 28ft away, on second floor and most opposite end of the property. Walls are solid brick throught the house.
Channel is set to 6, which is great according the the Wifi Analysis with Orbi App, and 36 for 5GHz.
FURRYe38 wrote:What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. Placement and distance of RBS from RBR is key.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Most wifi devices choose which single to connect to based on signal, quality and range, regardless of distance from signal source.
You can help some of this by lowering the power output of the RBRs radios from 100% to say 75% or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings
As said, initially the speed and quality was perfect; then all of a sudden I'm getting a degradation and all devices, regardless how close I am to the Satellite. According to the UI, Satellite backhaul is good.
I tried your advice regarding reducing the power output but initially 25%, but caused the backhaul connection from the Router to the Satellite to go from good to poor; and hampered the speed even more.
FURRYe38
Dec 03, 2019Guru - Experienced User
"Walls are solid brick throught the house." This would be one reason why devices connect to preferred signals than what you think they should be connecting too.
- cybergutsDec 03, 2019Aspirant
That doesn't explain why it worked perfectly for a day or so when I initially set it up, getting 100% Quality and over 550mbps.
So now where I'm only getting 77% Quality and 130mbps, with it latching on to the Router rather than connect to the satellite when I'm right next to it.....
FURRYe38 wrote:
"Walls are solid brick throught the house." This would be one reason why devices connect to preferred signals than what you think they should be connecting too.