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Orbi RBK50 - WIFI drop outs constantly
Ever since replacing my Asus RTAC87U with the RBR50 I have been having constant Wifi drop outs on all devices. I have observed on some devices including my S10+ and a Samsung Galaxy Tablet showing th...
Exactly the same issues. Been trying everything - different switch configs, MIMO, beam forming, DHCP etc. You name it... Clearly an underlying issue with these units. These posts have been going for ever. What's Netgear going to do about it????
If your having similar problems and have tried everything, you'll need to make contact with NG support to continue the support effort. Not everyone has problems with there wifi. Some have had problem units being faulty in which NG has sent them new units. Something to ask NG support about:
https://www.netgear.com/support/#
Can try Voxels FW as well:
Good Luck.
JimboNZ wrote:
Exactly the same issues. Been trying everything - different switch configs, MIMO, beam forming, DHCP etc. You name it... Clearly an underlying issue with these units. These posts have been going for ever. What's Netgear going to do about it????
What's the score on this update?
I've a similar problem with my S9+ and Laptop. The WiFi /VOIP calls keep dropping. esp moving from one room to another. There is no drop visibily on the WiFi itself and no issues seen with the static devices. If I disable WiFi, call on mobile 4G network functions without a problem. Appreciate if there are good troubleshooting guidelines to solve this.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Sundararamany wrote:I've a similar problem with my S9+ and Laptop. The WiFi /VOIP calls keep dropping. esp moving from one room to another. There is no drop visibily on the WiFi itself and no issues seen with the static devices. If I disable WiFi, call on mobile 4G network functions without a problem. Appreciate if there are good troubleshooting guidelines to solve this.