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Orbi RBK50 & Email problems
Hello I'm having some issues with my Orbi Router (I think). This is my scenario. I have changed IPS's due to getting a great deal. Previously I was with Vodafone, now with another provider. My previ...
- Thanks for all the help. I’m back to this setup.
ISP modem with ORBI connected via a cable + one satellite. The ISP modem doing the internet and the Orbi doing the wifi, connected via a bridge setup. All going well, no issues with email anymore, so this has resolved everything. Thanks for all the help and suggestions.
Thanks for the reply. I am the IT department 🙂
When I say work email, its my personal work email, hosted by a mail hosting company. No not on a VPN either. I've now changed the setup. Now using the ISP's modem (But not the wifi) & have bridged the Orbi Router to extend the network. Will monitor this & see if this resolves the issue. So far no issues but sometimes it takes two days to disconnect.
Thanks for the reply's very much appreciated.
Quirky issue!
If it was a modem, bridge, wifi type issue then you'd think there would be wider issues re Internet connectivity and not just limited to email. Network layer issues would impact browsing, apps etc.
To be limited to just email its sounding like an issue with your laptop. Are you using an email app like Outlook or the one built into Mac, or using the web browser for accessing your email account?
Hi
I'm using Outlook on two PC's via an ethernet cable, both stop working. I'm also using Outlook on the Macbook which also stopped workjng. I'm also using Mail on the IPhone which did work. I've tried numerous settings advised by the email provider in Outlook on the PC's and Phone.
When I turn the Orbi off/on everything works again, for 24-48 hours. Still working at this point since turning of yesterday. This is with the new configuration thought of Modem + Orbi at bridge.
Thanks
So when the email stops working, does it stop simultaneously across all devices or not? Also when it's not working on one or more devices, are you still able to browse the internet and run other apps that connect to cloud/internet services?
Out of interest what DNS have you got set in your router and have you tried using Google's 8.8.8.8 to see if that helps? Otherwise its sounding like an odd port forwarding issue with the port used by SSNMP/SNMP.
Hi, yes it stops working across all devices, both PC's & IPhone. Yes am still able to browse the web, use Gmail, iCloud email.
I've tried changing the DNS settings to googles, this worked overnight & then again the problem occurred. I then changed it back to the ISP DNS & resolved for 24 hours.
Thanks