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Forum Discussion
ORBI RBK50 & RBS40 Drops wireless and wired connection
Hi team I’ve been running the RBK50 with the one satellite for quite some time. I play a lot of games online and using the wireless connection to the PC - I was having spikes. I moved the satellite...
Update - The RBS40 was running some really old firmware. After trying and trying to update it to the latest we found the topic where it was advised to update something in between the newest and the older version. After being able to do that - it was finally recognising that there was a firmware update that was newer. Trying to then update through orbilogin.com. it froze up. Nothing happened. Then tried to add it manually. Now.... it continually cycles through, disconnecting, cycling through the white, going back to solid blue and then dropping out again. Not staying connected long enough to try and update the firmware further. What gives? As I said in my first post, this just seems way too hard. How can a new set of firmware not update? Why would you have to install a midrange version and then after all of that, it not even work!
Any ideas? I am so close to just taking it back within the 7 day return policy. While that is happening - my connection is NOT dropping out using the RBK50 and the satellite, so at least part of the issue was resolved it seems.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Sounds like it is continually power cycling? See the above link
Hate to suggest it but I think a reset is only thing to do here prior to returning it. I am not sure that will work, but it is worth a final shot.
Here is how to do that
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
How far is the satellite from the router?